Tuscany Interiors - Return and Shipping Info

Tuscany Interiors

Return and Shipping Information

Return Policy

Your complete satisfaction is our first priority, so we offer you "On Approval" sales, where you get to see the tapestries in your home before purchasing them. It is a no risk try-before-you-buy policy. For more details or to order using this option, please call us at 1-888-344-5596 or e-mail us immediately after placing your internet order indicating that your purchase is on approval.

Please inspect your package and report any damages or shortages within 24 hours of receipt, otherwise we will not be held reponsible for any claims reported after this time.

To ensure a proper credit, please obtain a Return Authorization Number by e-mailing us within 48 hours of receipt. Return authorization numbers are issued by e-mail only. Return address will be e-mailed to you when you obtain the return authorization number.

Returns will not be accepted after 10 days from the actual date you receive the item. There are no returns or exchanges on accessories.

Items with pet hair, odors, broken parts, pulls, stains, soils, missing or used hardware, or any other damages will not be accepted for returns or exchanges and will be sent back at the customer's expense. Tassels that have been taken apart will not be accepted for returns and will be sent back at the customer's expense.

Please make sure to ship items back UPS or FedEX insured in the original package and in the same, perfect condition they were sent in with the return authorization number noted on the package.

For special and international orders, all sales are final. No cancellations, returns, or exchanges. No exceptions.

Shipping Information

All items will be shipped via UPS within 2 to 7 business days after order date unless they are back-ordered, in which case you will be e-mailed with the approximate shipping date.

For Georgia residents, a 7% tax will be added.

***All of our products are brand-new. We do not sell antiques.
***Prices are subject to change without notice.
***Prices showin are in US dollars.
***All taxes, customs, and/or clearance fees are the customer's responsibility.
***Due to different monitors, there might be minor color variations in the actual products. If you have any questions, please feel free to contact us.